Shipping & Delivery Policy
Shipping & Delivery Terms
1. Overview
We aim to ensure that your order reaches you in a safe and timely manner. Please review our shipping and delivery policies to understand the timelines, costs, and procedures.
2. Shipping Locations
- We currently offer shipping to India nationwide.
- Orders to P.O. Boxes or military addresses may have limitations or additional requirements.
3. Order Processing Time
- Orders are typically processed within 7 business days of purchase.
- Orders placed after [specific time, e.g., 2 PM] will be processed on the next business day.
- Note: Processing times may vary during holidays or due to high demand.
4. Shipping Methods and Costs
- Standard Shipping: Estimated delivery within [X-Y] business days; cost is [amount or free above a certain order value].
- Expedited Shipping: Estimated delivery within [X] business days; additional cost [specify amount].
- International Shipping: Delivery timelines and costs vary by location. Any customs duties or taxes are the responsibility of the recipient.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through [carrier name or tracking page link].
6. Shipping Delays
- While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances (weather, carrier delays, etc.).
- We will notify you promptly if we anticipate any delays.
7. Failed Deliveries and Incorrect Addresses
- It is the responsibility of the customer to provide accurate shipping details. In cases where deliveries fail due to incorrect addresses, additional shipping fees may apply.
- For missed deliveries, please contact our support team at [support contact information].
8. Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us within [X] days of the estimated delivery date. We will work with the carrier to resolve the issue.
- For damaged items, please provide photos of the packaging and damaged products for verification.
9. Returns and Exchanges
- For details on returns and exchanges, please refer to our [Return Policy link].
10. Contact Information
- For questions or concerns regarding shipping, please contact us at [contact email/phone number].